Case Studies

Our Commitment to You

At Home Cinema Interiors, customer satisfaction is at the heart of everything we do.

We understand that your home is the centre of your life, and any renovation—big or small—deserves care, respect, and attention to detail. That’s why we’re so proud of the trust our clients place in us, reflected in glowing reviews and valued repeat business.

To give future clients a deeper insight, we’re expanding on these reviews with short case studies and client Q&As. These stories offer a genuine look at what it’s like to work with us, helping you imagine the process and results of your own renovation journey.

 

 

 

Sid & Claire

Client Story: Sid & Claire



Sid and Claire first reached out to us in early 2023 and have since become valued, repeat clients. Over time, we’ve transformed three spaces in their home—a Media Wall (May 2023), a Drawing Room (October 2023), and most recently, a Dining Area complete with a bespoke bar (late 2024).

Their Media Wall was designed as part of a full room renovation, combining a deluxe electric fire, LG OLED TV, Sonos sound system, and smart lighting. Warm teak and walnut panelling added depth and style, complemented by carefully chosen finishes throughout the room.

For the Drawing Room, we introduced custom panelling, high-quality cornice, bespoke shelving, and even helped revive the home’s original parquet flooring. Finishing touches included oak platforms for cast iron radiators, locally sourced lighting, and a full redecoration to bring the space to life.

The Dining Area centred around a bespoke in-house designed bar with a striking royal blue quartz worktop. Coordinated panelling, premium fittings, and bold Ralph Lauren wallpaper tied the scheme together, creating a space as stylish as it is functional.

Together, these projects showcase how thoughtful design, craftsmanship, and attention to detail can transform a home room by room.

Slat Panels, Bespoke Home Renovations
Acott Studios

Sid & Claire kindly answered some questions for us about their experience with Home Cinema Interiors. 

 

1.      What was your initial idea around your first renovation (Media Wall)? Did you gather ideas? Research tradespeople that offered that service? 

We were looking to refurbish the family room, changing it from a simple ‘TV on the wall’ to a stylish and functional media wall, with added ‘wow’ factor.  We looked for ideas on various websites, Facebook and home style magazines, and contacted a few companies to provide suggestions and quotes; however, we didn’t feel inspired by what they could offer and a couple of firms didn’t even bother to come back to us with a quote.  

 

2.      How did you hear about Home Cinema Interiors (probably Home Cinema Design) when you first got in touch? And what was your perception at that time of the services that we offer?

We came across Home Cinema Design (Interiors) on Facebook, after you’d posted some images of media wall designs recently completed. We were very impressed with the quality and bespoke styles, as well as their professionalism and eye for creating something truly eye catching.  We visited your web site to find out more and were excited to see that your services were not just limited to media wall installations. Lots of positive customer reviews also reassured us that you were a good company to approach, especially as we’d experienced some poor tradespeople in the past. 
 

3.      What was it about Josh and Home Cinema Interiors that made you happy to proceed with your initial renovation? And similarly, what were the things that he, and the team, did that made you become the repeat/loyal clients that you did?

Initial contact with Home Cinema Designs was with Charlotte.  Her prompt, polite, professional and non-pressured response to our initial enquiry made it an easy decision for us to proceed with obtaining a quote and design advice.    Meeting Josh and the team, set the ‘trust meter’ even higher! Importantly, Josh listens… and is a full of ideas of how to take your framework thoughts and make them into something unique and special. After meeting Josh, we knew we were in good and knowledgeable hands, as he translated our requirements into a design that we loved. Josh and the team, excel at making the installation perfect, always going above and beyond.  When issues arise (as they always do with home projects), we never have any concerns as Josh is always ready with a solution. Josh’s trusted network of other trades (eg, plumbers, plasters, painters) make this a truly one-stop, all-in-one firm! It is hard to find a truly trusted team that can constantly deliver to an exceptional standard. These are the reasons we’ve returned to Josh to renovate other parts of the house, creating breathtaking and bespoke rooms that repeatedly attract compliments from friends, family and other tradespeople that visit. 

 

4.      How do you feel about your home renovations?

We LOVE what Josh and his team have created for us!  The quality of the workmanship, attention to detail, knowledge and experience, and design flare, together with the politeness and commitment of the whole team, removes any fear about engaging with Home Cinema Interiors.

 

5.      Would you recommend Home Cinema Interiors? If so, are there specific reasons why?

Quite simply, YES!!  If, before they finish a job, you are already talking to Josh about the next project, you can firmly say that you’ve found the holy grail of a tradesman! We certainly won’t be going anywhere else to have our renovations done.  If you are looking for an honest, competent company that deliver something special, there’s no reason to go anywhere else! 

See images below 

Des & Sharon

D️es and Sharon first got in touch in early 2025 with some renovation ideas that included a Media Wall. They took full advantage of our Basingstoke showroom and all of the interior options and samples here for inspiration. We enjoyed spending time with them in the showroom whilst they wonderfully demonstrated how to compromise with each others thoughts and ideas! 

Their Bespoke Media Wall with open ends showcases the beautiful New Forest 1600 Deluxe Fire (Black edition), Concrete Grey slat panelling, WIZ lighting and bespoke glass shelving. The luxury base of this Media Wall is topped with Pietra Forza (Statuario Reale) ceramic slab and the base front, a Polished Granite. This renovation was finished with panelling in the hallway and installation of new Moduleo Flooring in ‘Country Oak’.

1. How did you hear about Home Cinema Interiors?

We were looking for a good gas or electric fire and your company came up on google search. We didn’t follow up with you at that time as we were leaning
to gas. Later we visited the Fire Shop & Carpet shops in the same plaza and noticed your location. Once we decided we wanted an electric fire and a surround
built around it we decided to drop into your showroom to see what you had to offer.

 

2. Did you find it useful to visit the showroom for your initial enquiry?

Very much so. We only had a vague idea of what we wanted and so looking in your showroom to confirm the fire (which was a dominant decision for us).
We then found working with your staff to iterate on ideas and done concepts very productive. It takes Sharon & I a while to see things the same (you may
remember!) but we got there in the end, but did that via regular visits to your showroom to discuss and try out ideas.

 

3. Were Home Cinema Interiors able to provide you with the necessary advice and knowledge around your Audio-Visual equipment needs?

I would say our TV was decided and we didn’t want extra speakers so the actual AV impact was limited from you. However you did provide excellent advice and demonstrated great knowledge on how to complete the whole media Centre environment, including the surround, the lighting, shelving, and decorating finish.

 

4. Was the Media Wall Design Service helpful?

Extremely so, as noted above in the previous 2 questions.

 

5. Would you recommend Home Cinema Interiors to others?

We definitely would and already have. One question you haven’t asked, but is a great recommendation characteristic, is the professionalism of your implantation team and the quality of the completed work. We believe you paid great attention to detail and respect to our property and that meant a great deal to us. We loved both how you finished the project and how you left our home. Thanks.

Dave & Julie

Dave first visited our showroom in January 2025, arriving well-prepared with a clear vision for his project. He brought along detailed room plans and ideas, making it clear from the start that this was not to be a traditional lounge, but a dedicated TV and media room. With that in mind, the audio-visual experience became the top priority—creating a space that would naturally draw them in for movie nights and series marathons.

The result is a bespoke Media Wall designed to balance performance with style. Warm natural wood accents and calming sage tones create a relaxing atmosphere, while the carefully integrated AV equipment ensures an immersive viewing experience. The Media Wall features a Sony Bravia TV, Klipsch R-405A speakers, and a JBL Dolby Atmos surround sound system, with two rear speakers for added depth. Finishing touches include Halesworth cupboards, a walnut worktop, oiled walnut slat panels, and a white Cromix TV board—all enhanced by WIZ smart lighting.

When we recently revisited Dave & Julie to capture updated photos, they told us how much they love the room and how it has become exactly what they envisioned: a dedicated, inviting space to unwind and enjoy their favourite films and shows.

Client Case Study TV Room AV Surround Sound Bespoke Media Wall Slat Panelling

Dave & Julie kindly answered some questions based on their experience with Home Cinema Interiors:

 

1. How did you hear about Home Cinema Interiors

 We were looking into some form of makeover for our TV room which hadn’t changed since being incorporated into an extension to the house in 2003. We had seen many examples of the ‘media wall’ concept whilst researching options & possible service providers on-line and were able to identify Home Cinema Interiors as a potential company that could meet our needs.

 

2. Did you find it useful to visit the showroom for your initial enquiry?

Visiting the showroom was extremely useful since it gave us an opportunity to ‘touch and feel’ the various designs on display and to discuss face-to-face with the team our specific requirements. We visited on a few occasions to help explore various design options and to help finalise the material/colour finishes.

 

3. Were Home Cinema Interiors able to provide you with the necessary advice and knowledge around your Audio Visual equipment needs?

Since the room is primarily used for watching movies and streamed content, the AV requirements were a primary consideration in our case. The original room was built to incorporate a large screen TV and Dolby Digital audio system, so we wanted to retain the surround sound but enhance the AV technology to incorporate a larger OLED TV & Dolby Atmos audio. Home Cinema Interiors were able to provide advice and options around the technical specifications and subsequently supply hardware required as well.

 

4. How did you find the Design Service provided to envisage your Media Wall before construction?

It was very important to us that the media wall design reflected the intended use as a TV room with a full AV system and not a living room/lounge with a media wall. Home Cinema Interiors were very flexible (and patient!) during the design phase providing many options and iterations before we landed on the final design. In fact, their design service stood out in terms of producing numerous CAD generated images displaying layout, finishes and colours of the various options and were invaluable in helping to ‘home in’ on the final design.      

 

5. Would you recommend Home Cinema Interiors to others?

I have no hesitation in recommending Home Cinema Interiors to homeowners who are looking for a premium turnkey media wall supply and installation service.  

5.0
Based on 52 reviews
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keith wallis
17:08 29 Apr 25
Recently had a bespoke media wall fitted by Home CinemaInteriors 'located in Basingstoke Hants in UkThis company provided a first class service ,Josh and his Installation team were brilliant and have provided us with an excellent product which we are over the moon with the result.Would have no hesitation in recommending this company if you are thinking of having similar fitted .An installation of this quality by this company in my opinion will almost certainly add value to any dwellingKeith Wallis
Response from the owner 08:57 01 May 25
Hello Keith, Thank you so much for your review. We are delighted that you are happy with your installation and we wish you many happy years enjoying this addition to your lovely home. Home Cinema Interiors Team
Julie Jones
20:13 22 Mar 25
Very good service once again as the second time of using the Home Cinema Interiors company . Friendly and courteous chaps who do a good job.
Response from the owner 10:06 25 Mar 25
Thank you very much Julie. We appreciate your kind words and we are very pleased you are happy with the work and service.
Deb Field
21:05 19 Mar 25
We were so pleased with our media wall (reviewed earlier) we invited Josh and his fabulous team back to update our study. They installed woodup panels to one wall and lowered the ceiling installing colour changing automated lighting with full decoration (see photos). We then went on to ask Josh to also install woodup panels in our master bedroom which we are thrilled with. Three great projects all completed to a high standard with attention to detail. Highly recommend!Utterly professional service from beginning to end. Josh and his whole team were outstanding and we are delighted with our new media wall which has exceeded our expectations. It has been a pleasure working with Josh who was open to all our ideas and nothing was too much trouble. The schedule of works we received prior to commencement of work was invaluable as we were kept informed on who would be attending on what days. Highly recommend!
Response from the owner 10:49 29 Feb 24
Thank you very much for your review Debbie. We are thrilled that you are happy with your Media Wall and our service. It was our pleasure. HCI Team
Matt & Di Spiers
10:29 22 Feb 25
Utter professionalism. Josh, Chris, Charlotte and team advised, designed, built and installed this bespoke media wall. Plus transforming the room its in. The sound system is built in and integrated into a redecorated room which was immaculately undertaken by them at the same time. The visionary touches ranged from complementing radiators to the door hinges. The work ethic displayed by every single team member has been exemplary. As has been the ongoing support service from initial meetings at the showroom to follow up after work has been completed. They provide a one stop shop for any project at the highest levels of quality.
Response from the owner 10:02 25 Feb 25
Hi Matt & Di, Thank you so much for your review. It was our pleasure to carry out your renovations and we we wish you lots of enjoyment in your lovely home for years to come. Home Cinema Interiors Team
Alex OHerlihy
13:41 16 Feb 25
Josh and team have completely transformed our ground floor; it is now space we love to spend time with family and friends.The organisation of work (media wall, flooring, painting & decorating), alongside great design ideas made the whole process very easy. Ultimately the quality of work is outstanding.Thanks again Josh and team!
Response from the owner 09:59 25 Feb 25
Hi Alex, Thank you so much for your review. We are so pleased that you are happy with your renovations and hope that you continue to enjoy your space for years to come!Home Cinema Interiors Team
Angela Goulding
04:55 22 Jan 25
Amazing team fantastic quality of work. Really pleased with our media wall. Josh ensures everything is just perfect and that you are happy with the work completed with a Follow up phone call. I would definitely recommend this company 1000%. Nothing is too much for these guys.
Response from the owner 11:30 23 Jan 25
Thank you very much Angela. We are very pleased you are happy with your install and really appreciate your review.
Lorna Fraser
18:57 30 Dec 24
We’re so pleased with our media wall. It’s exactly as we envisaged it. Josh and the team did an excellent job in a friendly and professional way and at the end of the job went above and beyond to make sure everything was working as it should! Thank you all so much 🙏
Response from the owner 11:20 02 Jan 25
Thank you very much Lorna for this review. We are delighted that your Media Wall met your visions. We hope you enjoy it for many years to come. HCI Team
Gary Cassell
01:16 24 Nov 24
Josh and his team first did our first media wall 12 months ago and it transformed a rather looking plain wall into a beautiful media wall and it was very much the centrepiece of the home.When we moved earlier this year we got Josh and his wonderful team to do two media rooms redesign our bedroom.The care they show is first class along with the attention to detail .There workman are first class alongside the preparation and planning of the work which is organised by Charlotte and the team in the office..I think they are the best people in the industry and if you are looking to have media walls or any home upgrades look no further than this wonderful team and company
Response from the owner 09:42 26 Nov 24
Thank you very much Gary, it has been our pleasure to complete your renovations.
David Clarke
20:38 01 Nov 24
Great experience from beginning to end. Was recommended Home Cinema Interiors by friends in the village we live in. Richer Sound also recommended them completely independently. Lots of elements made it one of the best overall “big spend” experiences I’ve had in a very, very long time…1. Great showroom where I felt really looked after, welcomed, and listened to2. Amazing tech/AV knowledge (admittedly I’m a bit thick with this stuff, but Josh is a legend)3. Charlotte and rest of staff always super helpful and very patient (we struggled with decisions!)4. Quality of all work was excellent. Painter they used was incredible!5. Overall finished outcome/install spot on, not a single aspect I could fault (and I’m picky)Most importantly of all, however, was just the level of genuine care for a great outcome, which is usually hard to quantify… I’ve had my fair share of builders and trades people - ranging from average to great (as usually use recommendations), and Josh is absolutely next level. At one stage in the final setting up, he stayed until 20:30 at night (yes, you read that right), endlessly tweaking the final setting up, all so my son and I could get it working perfectly. He never once seemed fazed or grumbled and honestly, genuinely only seemed concerned with ensuring we were “100% happy with everything and feeling totally comfortable with how to use it”… next level above and beyond service.Not cheap, and I could’ve got a local chippy to do a similar job for 80% of the price (so they alleged), but couldn’t be happier with the overall outcome and if I had to do it all over again wouldn’t hesitate for a second about using Josh and team. If something’s worth doing, it’s worth doing well, and with a home cinema system you might as well get the best job you can afford… So if you can afford Josh and team you’d be nuts not to use them. Legends!
Response from the owner 09:50 02 Nov 24
Hi David, Thank you so much for your review. It was a pleasure to complete your renovation and we hope you’re happy with it for many years to come. Home Cinema Interiors Team
Stephen Hall
15:35 15 Sep 24
Where to start, I found Home Cinema Interiors on Instagram and booked an appointment with Josh. Josh attended my home and explained the different designs etc. The process was simple and Josh arranged absolutely everything from start to finish. Josh and his team, were amazing, tidy, on time and polite throughout the build. I would also like to thank Charlotte from Home Cinemas who helped with choosing the colours of the walls and wood panelling throughout. Once again, I would highly recommend them and will be using them again shortly with other projects in my home.
Response from the owner 09:01 17 Sep 24
Hi Stephen, Thank you very much for your review. It was our pleasure to complete your install and we look forward to future renovations. Home Cinema Interiors Team