Frequently Asked Questions

1. Do you supply TVs, soundbars and fireplaces with your installs?

Yes, we can supply these products with our installations. We can also supply these products directly to the customer without booking an installation.

2. Can TVs be mounted on a hollow/plasterboard wall?

Yes, TVs can be mounted on hollow/plasterboard walls. We use the necessary fixings suited to hollow walls. The load of the weight is spread across the bracket and wall to give you 100% confidence that your TV is securely mounted.

3. How long do your media walls usually take to build?

Our media walls average around 8 days from start to finish. This includes the full build of the media wall, plaster boarding and skimming, painting and decorating and final installation. Due to dry times, we allow 2 – 3 days once the media wall is skimmed before being painted.

4. What is included with your TV installations?

Our TV installations include concealing of all cables, supply of brackets, all cables, connectors and sundries to complete the installations.

5. Do you guarantee your installations?

Yes, we guarantee all our installations using our own brackets and materials. We can’t guarantee any installations that we don’t supply the brackets, cables, connectors or sundries for.

6. What cables are supplied with your installations?

We supply all device cables required for installations. Each install will require different cables and cable lengths. We ask prior to installations which devices will be plugged into your TV/monitor/projector so that we can ensure we have the cables required for your installation.

7. What is included in your Media Wall installations?

Our media wall installations include:

Full drawing design of media wall,

All materials (including matching your existing skirting boards and coving if required),

Full build,

Plastering,

Painting and decorating (based on supply of white Dulux Trade SuperMatt and white satinwood paint for the skirting boards, customer to supply the colour paint. Decorating based on 2 coats of paint),

Electrical,

LED lighting (for behind screen and in shelving)

Removal of all waste,

Brackets (for TV and sound bar),

All cables,

Connectors and sundries to complete the installation.

We can also recommend and supply the fireplace, TV and sound bar is required as part of the media wall installation.

8. Are you able to provide samples of products for Media Walls?

Yes, we can arrange for samples of some products to be sent directly to yourself and also bring these to show you in person during our face to face quotations.

This includes items such as slat panels, wooden panelling, worktop samples, cupboard unit door colours (to provide an idea of the overall colours available) as well as textured paint samples to view.

9. Do you have a showroom?

Yes!

Our Basingstoke showroom is opening Spring 2024 – we will update this answer with the showroom address as soon as it’s open.

10. What Home Renovations do you do?

Almost any renovation you require. Home Cinema Interiors has a specialism and a wealth of knowledge and experience in all things sound and vision.

In addition to this we have a team of specialist trades including electrics, carpentry, painting and decorating and more. Many of our clients ask us to take on whole room renovations, from living areas to bedrooms, office spaces to kitchens.

Client feedback has informed us that having one company manage all aspects of whole room (and sometimes house!) renovations has proven a stress free and preferable option.

11. What is your lead time?

This can be dependent on the time of the year and the types of renovations already booked into the diary. We tend to be booked 6 weeks in advance and often have bookings made a few months in advance of job commencement.

It is often the case that we have a window in the diary within 8 weeks of enquiry.

keith wallis

17:08 29 Apr 25

Recently had a bespoke media wall fitted by Home CinemaInteriors 'located in Basingstoke Hants in UkThis company provided a first class service ,Josh and his Installation team were brilliant and have provided us with an excellent product which we are over the moon with the result.Would have no hesitation in recommending this company if you are thinking of having similar fitted .An installation of this quality by this company in my opinion will almost certainly add value to any dwellingKeith Wallis

Response from the owner 08:57 01 May 25

Hello Keith, Thank you so much for your review. We are delighted that you are happy with your installation and we wish you many happy years enjoying this addition to your lovely home. Home Cinema Interiors Team

Julie Jones

20:13 22 Mar 25

Very good service once again as the second time of using the Home Cinema Interiors company . Friendly and courteous chaps who do a good job.

Response from the owner 10:06 25 Mar 25

Thank you very much Julie. We appreciate your kind words and we are very pleased you are happy with the work and service.

Deb Field

21:05 19 Mar 25

We were so pleased with our media wall (reviewed earlier) we invited Josh and his fabulous team back to update our study. They installed woodup panels to one wall and lowered the ceiling installing colour changing automated lighting with full decoration (see photos). We then went on to ask Josh to also install woodup panels in our master bedroom which we are thrilled with. Three great projects all completed to a high standard with attention to detail. Highly recommend!Utterly professional service from beginning to end. Josh and his whole team were outstanding and we are delighted with our new media wall which has exceeded our expectations. It has been a pleasure working with Josh who was open to all our ideas and nothing was too much trouble. The schedule of works we received prior to commencement of work was invaluable as we were kept informed on who would be attending on what days. Highly recommend!

Response from the owner 10:49 29 Feb 24

Thank you very much for your review Debbie. We are thrilled that you are happy with your Media Wall and our service. It was our pleasure. HCI Team

Matt & Di Spiers

10:29 22 Feb 25

Utter professionalism. Josh, Chris, Charlotte and team advised, designed, built and installed this bespoke media wall. Plus transforming the room its in. The sound system is built in and integrated into a redecorated room which was immaculately undertaken by them at the same time. The visionary touches ranged from complementing radiators to the door hinges. The work ethic displayed by every single team member has been exemplary. As has been the ongoing support service from initial meetings at the showroom to follow up after work has been completed. They provide a one stop shop for any project at the highest levels of quality.

Response from the owner 10:02 25 Feb 25

Hi Matt & Di, Thank you so much for your review. It was our pleasure to carry out your renovations and we we wish you lots of enjoyment in your lovely home for years to come. Home Cinema Interiors Team

Alex OHerlihy

13:41 16 Feb 25

Josh and team have completely transformed our ground floor; it is now space we love to spend time with family and friends.The organisation of work (media wall, flooring, painting & decorating), alongside great design ideas made the whole process very easy. Ultimately the quality of work is outstanding.Thanks again Josh and team!

Response from the owner 09:59 25 Feb 25

Hi Alex, Thank you so much for your review. We are so pleased that you are happy with your renovations and hope that you continue to enjoy your space for years to come!Home Cinema Interiors Team

Angela Goulding

04:55 22 Jan 25

Amazing team fantastic quality of work. Really pleased with our media wall. Josh ensures everything is just perfect and that you are happy with the work completed with a Follow up phone call. I would definitely recommend this company 1000%. Nothing is too much for these guys.

Response from the owner 11:30 23 Jan 25

Thank you very much Angela. We are very pleased you are happy with your install and really appreciate your review.

Lorna Fraser

18:57 30 Dec 24

We’re so pleased with our media wall. It’s exactly as we envisaged it. Josh and the team did an excellent job in a friendly and professional way and at the end of the job went above and beyond to make sure everything was working as it should! Thank you all so much 🙏

Response from the owner 11:20 02 Jan 25

Thank you very much Lorna for this review. We are delighted that your Media Wall met your visions. We hope you enjoy it for many years to come. HCI Team

Gary Cassell

01:16 24 Nov 24

Josh and his team first did our first media wall 12 months ago and it transformed a rather looking plain wall into a beautiful media wall and it was very much the centrepiece of the home.When we moved earlier this year we got Josh and his wonderful team to do two media rooms redesign our bedroom.The care they show is first class along with the attention to detail .There workman are first class alongside the preparation and planning of the work which is organised by Charlotte and the team in the office..I think they are the best people in the industry and if you are looking to have media walls or any home upgrades look no further than this wonderful team and company

Response from the owner 09:42 26 Nov 24

Thank you very much Gary, it has been our pleasure to complete your renovations.

David Clarke

20:38 01 Nov 24

Great experience from beginning to end. Was recommended Home Cinema Interiors by friends in the village we live in. Richer Sound also recommended them completely independently. Lots of elements made it one of the best overall “big spend” experiences I’ve had in a very, very long time…1. Great showroom where I felt really looked after, welcomed, and listened to2. Amazing tech/AV knowledge (admittedly I’m a bit thick with this stuff, but Josh is a legend)3. Charlotte and rest of staff always super helpful and very patient (we struggled with decisions!)4. Quality of all work was excellent. Painter they used was incredible!5. Overall finished outcome/install spot on, not a single aspect I could fault (and I’m picky)Most importantly of all, however, was just the level of genuine care for a great outcome, which is usually hard to quantify… I’ve had my fair share of builders and trades people - ranging from average to great (as usually use recommendations), and Josh is absolutely next level. At one stage in the final setting up, he stayed until 20:30 at night (yes, you read that right), endlessly tweaking the final setting up, all so my son and I could get it working perfectly. He never once seemed fazed or grumbled and honestly, genuinely only seemed concerned with ensuring we were “100% happy with everything and feeling totally comfortable with how to use it”… next level above and beyond service.Not cheap, and I could’ve got a local chippy to do a similar job for 80% of the price (so they alleged), but couldn’t be happier with the overall outcome and if I had to do it all over again wouldn’t hesitate for a second about using Josh and team. If something’s worth doing, it’s worth doing well, and with a home cinema system you might as well get the best job you can afford… So if you can afford Josh and team you’d be nuts not to use them. Legends!

Response from the owner 09:50 02 Nov 24

Hi David, Thank you so much for your review. It was a pleasure to complete your renovation and we hope you’re happy with it for many years to come. Home Cinema Interiors Team

Stephen Hall

15:35 15 Sep 24

Where to start, I found Home Cinema Interiors on Instagram and booked an appointment with Josh. Josh attended my home and explained the different designs etc. The process was simple and Josh arranged absolutely everything from start to finish. Josh and his team, were amazing, tidy, on time and polite throughout the build. I would also like to thank Charlotte from Home Cinemas who helped with choosing the colours of the walls and wood panelling throughout. Once again, I would highly recommend them and will be using them again shortly with other projects in my home.

Response from the owner 09:01 17 Sep 24

Hi Stephen, Thank you very much for your review. It was our pleasure to complete your install and we look forward to future renovations. Home Cinema Interiors Team